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How does Travel Industry Solutions handle edits, hosting, and modifications of legal documents?

Updated over a week ago

Managing Legal Documents with Travel Industry Solutions

Legal documents provided by Travel Industry Solutions (TIS) are essential tools tailored to meet the needs of travel agencies. However, their use is governed by specific guidelines to ensure compliance and maintain legal integrity. This article outlines key considerations for editing, hosting, and modifying these documents.

Editing Your Legal Documents

TIS generally advises against editing the legal documents included in your membership. Here are key points to consider:

  • Review before use: If you need to make changes, it is necessary to submit the proposed edits for review and approval by TIS before utilizing the modified document. This process ensures compliance and avoids potential legal risks.

  • Editable sections in the GOLD plan: Documents available in the GOLD plan include specific sections you are allowed to customize to better align with your agency’s needs. However, changes should remain limited to these designated areas, as broader modifications are not recommended.

  • Consequences of unapproved changes: Modifications without TIS review can void the warranty of the document, especially if a clause is found unenforceable. This highlights the importance of adhering to TIS’s standards to protect your business.

Hosting Policies for Legal Documents

Legal documents hosted by TIS must be used in their original form. If you intend to modify a document, note the following options:

  • Modifications and hosting restrictions: Documents cannot be altered and then re-hosted on TIS platforms. However, you may customize the document independently and use the modified version on your website. TIS does not warranty such changes.

  • Submission for recommendations: If you believe that a document requires critical updates or additions, download the current version, redline your proposed modifications, and submit them to TIS for review. Most customers find that the standard versions meet their needs without significant changes.

Key Clauses in TIS Legal Documents

Travel Industry Solutions ensures its legal documents incorporate standard clauses that are essential for travel businesses. Examples include:

  • Limitation of Liability: This clause is included in all contracts and website policies provided by TIS. It aims to protect travel advisors by establishing clear limitations on potential liabilities in client-facing agreements.

  • Updates without notice: Certain agreements, such as Terms & Conditions, include clauses that allow updates to terms without prior notice. These are standard industry practices designed to facilitate timely legal updates, safeguarding your business from emerging risks.

Managing Branding Changes

If your agency undergoes rebranding or legal name changes, TIS provides options for updating your documentation:

  • Include multiple agency names: It is acceptable to list both your old and new agency names in the Terms & Conditions. However, for clarity, you may prefer to maintain separate versions of the document—one aligned with each name or brand entity.

  • Update your profile details: Once your new LLC is established, update your Agency Profile within TIS systems to reflect the changes accurately.


This article serves as a guide for managing the legal documents included in your TIS membership. Always adhere to the guidelines provided, ensure any desired modifications are reviewed, and leverage TIS-provided documents to safeguard your agency’s legal standing efficiently. For further assistance or specific inquiries, contact TIS customer support.

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