If you would like to cancel your subscription, please contact our support team.
Frequently Asked Questions
Can I cancel after a single payment cycle, such as the first quarter?
No, the commitment is annual and applies regardless of payment frequency.
What happens if I want to remove a solution from my account?
Removing a solution is not permitted within the active 12-month commitment period. Changes take effect at the start of your next renewal cycle.
Is there any difference in flexibility between monthly and annual payment plans?
Both options retain the same requirement: a full-year commitment without early termination.
Please note: Your cancellation will be effective after your current 12-month commitment is completed. Per your agreement with TIS, you must fulfill the payments of your 12-month commitment before the cancellation will be processed. Regardless of payment frequency (monthly, quarterly, or yearly), the 12-month commitment remains in place.
Payment Flexibility: You can select from multiple payment options, including quarterly or monthly. However, these choices do not affect the annual obligation.
Annual Commitment: All subscriptions operate under a mandatory 12-month term, ensuring continuous access to the latest legal updates and resources.
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