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Cancellations, Upgrades, Downgrades, and Refunds
21 articles
How do I cancel my subscription/membership?
What is your cancellation policy?
Can I get a refund if I cancel my subscription early?
How do I upgrade my subscription/membership?
What payment methods do you accept?
How do I update my billing information?
Is there a free trial available?
How can I get one-on-one help and support?
Do you offer an enterprise program for larger organizations?
How do I reset my password?
Can I switch to a different plan or downgrade my subscription?
Are there any additional fees or hidden charges?
How do I access my account and services after signing up?
Can I pause my subscription/membership temporarily?
How can I download or access invoices and receipts for my payments?
How do I update my communication preferences?
How do I access self-help resources or knowledge base articles?
How can I provide feedback or suggestions for improvements?
How does TIS provide customer support to its users?
How does TIS protect sensitive data and ensure privacy?
How does TIS handle pricing and membership options?